통하리
개인정보처리방침

1. Service Overview

Tonghari provides notices, Q&A boards, comments, attachments, membership requests, membership status, property information, and push notifications for redevelopment union and project operations.

Tonghari is not a government app, public election app, or public identity app. Legal-effect workflows such as general meetings, electronic voting, or written resolutions are handled only under separate agreements or service scopes.

2. Controller and Processor Roles

For member rosters, landowner data, property and ownership-related data, and project data registered or managed by a customer organization, the customer organization generally determines the processing purpose and scope. Latel acts as a service provider or processor to provide Tonghari.

When a user submits a join request, administrators of the selected customer organization may view or export the user's name, date of birth, mobile phone number, address/property information, consent, and join status for review, contact, and roster management. Latel provides the service under the customer organization's instructions for this scope and does not disclose the information for an independent advertising or sales purpose.

Latel acts as an independent controller for limited purposes it determines directly, such as account operation, app authentication, security logs, incident response, customer support, and store review support.

3. Information We Process

Information provided through Kakao Login

During Kakao Login-based registration, the Company receives the Kakao Account phone number as a required item. If you do not consent to this required item, you cannot complete Kakao Login-based sign-up. If the Kakao Account has no phone number or Kakao cannot provide it because of an API or server issue, including when KakaoTalk is not used, you must enter or confirm your name, date of birth, and mobile phone number in the sign-up form.

When the Kakao Account phone number is provided and matches valid invitation information created by an administrator, Tonghari may immediately enroll the user in that organization without additional personal-information entry or administrator approval. If the number is unavailable or automatic enrollment is not completed, the entered or confirmed name, date of birth, and mobile phone number are compared with pre-registered rosters across all active customer organizations using Tonghari. A matching organization with valid invitation information is enrolled immediately, a matching organization without invitation information is placed in administrator-approval pending status, and no match continues to the full property and address join-request form.

The Kakao Account phone number is not used as a legal identity-verification method. It is used to confirm enrollment eligibility against roster or invitation contact details, link accounts, prevent duplicate or incorrect sign-ups, and simplify registration-information entry.

Tonghari does not request name, gender, age range, birthday, birth year, CI, or shipping address as additional Kakao consent items. Gender is not requested or collected as a Kakao additional-consent item or on the Tonghari mobile union-registration form.

Name, date of birth, address, and other information entered directly in the sign-up form are not obtained from Kakao or requested as additional Kakao consent items; they are disclosed separately under “Information entered or confirmed in the registration form” below. Email and profile information processed through web Kakao Login are also identified separately in the table above.

Information processed through Sign in with Apple

Store review login

Only when the review feature is enabled, the submitted email and password are compared with reviewer credentials configured on the server. The password itself is not stored in a separate database. The matching configured reviewer email and display name are stored as a member profile while the reviewer feature/account is operated. Device/session identifiers and login security records are handled like other mobile authentication records.

Information entered or confirmed in the registration form

You cannot complete a join request if you do not consent to the collection and use of required information entered in the app. When pre-registration matches are found in multiple organizations, invited matches are enrolled immediately and uninvited matches are placed in administrator-approval pending status. If no organization matches, the user completes the remaining fields and submits a general join request.

A name shared by the user at the first Sign in with Apple may be shown in the registration form and can be confirmed or edited. Date of birth and addresses are not obtained from Apple or Kakao. When address search is used, the Kakao/Daum postcode service may process the search query, selected address, and connection information.

Join request and customer-managed information

• Document version, server-recorded time, client acceptance time, app platform/version, authentication identifiers, organization/member identifiers, and result status for the all-organization pre-registration check and general join-request privacy consent
• Customer-managed member, landowner, ownership, and property-related information

Board and attachment information

• Notices, questions, answers, comments, report details, user-uploaded image/PDF attachments, and metadata such as filename, size, and type
• Writing/editing records and aggregate view counts for each post

Device and service operation information

• Expo push tokens and data used for notification delivery and deep linking
• App version, platform, device/session identifiers, accepted policy version and time, access time, User-Agent, error logs, and security logs
• Push-delivery log data: user/organization identifiers, notification type, delivery status and target/success/failure counts, sanitized error code, and creation time. Only a non-identifying fixed title is stored; the message body is not stored
• When advertising-inquiry or report/block alert email is used: inquiry title/message/reply contact, report type/target, related user/organization identifiers, and submission time
• A hash of the IP address in mobile authentication events; hosting-provider security/access logs may contain the IP address

When web electronic-meeting, identity, or e-signature features are used

This conditional web feature is separate from the current Tonghari mobile Kakao registration flow. The mobile Kakao flow does not request CI/DI, gender, domestic/foreign status, or KG Inicis signature data.

4. Purposes of Processing

• Kakao and Apple login, limited store-review login, service-account linking, session maintenance, and logout
• Comparing pre-registered rosters and invitation contacts across all active customer organizations, identifying eligible organizations, deciding immediate enrollment or administrator-approval pending status per organization, linking accounts, and preventing duplicate or incorrect sign-ups
• Receiving membership requests, showing approval status, and verifying membership
• Providing notices, Q&A, answers, comments, and attachment features
• Showing property information and supporting customer organization operations
• Sending push notifications and routing deep links related to app features
• Identity verification, electronic signatures, meeting entry/attendance, duplicate-participation prevention, and voting/dispute evidence in web electronic meetings
• Security, fraud prevention, incident response, service quality, and customer support
• Compliance with laws, contracts, App Store, and Google Play policies

5. Retention and Deletion

Selecting account deletion in the app deletes the mobile login account, login sessions, account links, and push tokens associated with that app account, and initiates revocation or unlinking with Apple or Kakao. The Apple display name and encrypted refresh token are deleted with the mobile login account. External identity-provider outages may delay unlinking.

Requests to delete a Tonghari app account and associated data can be submitted through the Tonghari Account and Data Deletion Request page.

Information needed for legal obligations, disputes, security logs, backup cycles, or incident investigations is segregated where appropriate. Electronic files whose purpose has ended are deleted using a method designed to prevent recovery. Backups are overwritten under the backup rotation schedule and access is restricted until then. Any paper records are shredded or incinerated.

6. Sharing and Service Providers

Latel does not sell personal information and does not use customer-managed member or property data for advertising targeting or independent sales purposes.

Except with prior user consent or a legal basis, Latel does not provide information for an independent third party's own purpose. The following providers process information for service delivery or provide an external service selected by the user.

7. International Transfers

Latel uses the following overseas service provider in connection with processing personal information.

You may ask the privacy operations and grievance-handling department to suspend processing if you do not want the overseas transfer. If database, authentication, file-storage, social-login, push, or operations-email processing is suspended, the related feature or use of the service may be limited.

8. User Rights

Users may request access, correction, deletion, suspension of processing, or withdrawal of consent through the app, the customer organization's contact point, the Tonghari Account and Data Deletion Request page, or ceo@latel-co.com.

For customer-managed member or property data, Latel may need to coordinate with the relevant customer organization to verify authority and applicable legal grounds.

9. Security Measures

• Encrypted transmission and authenticated API access control
• Secure local storage for mobile session information
• Separated administrator privileges, least-privilege access, and access logging
• Architecture that does not embed server secrets or service-role keys in the mobile app
• Log review and access controls for incident and service-disruption response

10. Children's Privacy

Tonghari is not directed to children under 14. If you believe that a child's personal information has been processed without proper guardian consent, please contact us and we will take appropriate steps after review.

11. Advertising and Tracking

Latel may contract directly with advertisers to operate display advertisements in the Tonghari app. Advertisements may be shown based on the customer organization screen being accessed, but this does not mean that the organization participated in the advertising contract or approved the advertisement.

The Tonghari mobile app currently does not include third-party advertising SDKs. Latel does not personalize advertisements or sell personal information using a user's name, contact details, property, ownership, consent, vote, complaint, or inquiry information.

Selecting an advertisement may open the advertiser's website, where the advertiser's privacy policy applies. Before introducing a third-party advertising SDK, behavioral information, or tracking, Latel will update the public policy and store declarations and provide prior notice and obtain separate consent where required by applicable law.

12. Privacy Operations and Grievance Handling Department

• Privacy operations and grievance-handling department: Latel Privacy Team
• Email: ceo@latel-co.com
• Phone: 010-3504-8164

Questions, complaints, rights requests, and requests for privacy-related relief can be submitted through the contact details above.

13. Changes to This Policy

We may update this Privacy Policy when service functionality, applicable laws, store policies, or subprocessors change. Material changes will be announced through the app or website, and the effective date on this page will be updated.